Privacy Policy

Information We Collect

virestonqiva collects various types of information to provide and improve our financial analysis services. We collect personal information you voluntarily provide when creating an account, such as your name, email address, and company details. Our platform also automatically gathers technical information including IP addresses, browser type, device information, and usage patterns to enhance your experience and maintain security.

How We Use Your Information

Your information helps us deliver personalized financial analysis tools and maintain platform security. We use personal data to create and manage your account, process your financial analyses, and provide customer support. Technical data allows us to optimize platform performance, detect potential security threats, and develop new features that benefit our user community.

We also use anonymized, aggregated data to understand user trends and improve our services. This helps us identify which features are most valuable and where we can make improvements. Your individual financial data remains confidential and is never shared without your explicit consent.

Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on several legal grounds. When you create an account and use our services, we rely on contractual necessity to process your information. For security monitoring and fraud prevention, we use legitimate interests as our legal basis. Where we seek your consent for marketing communications or optional features, you can withdraw this consent at any time.

In some cases, we may process data to comply with legal obligations, such as financial regulations or tax requirements. We always ensure our processing activities are proportionate and respect your fundamental rights and freedoms.

Data Sharing and Third Parties

virestonqiva works with carefully selected third-party providers to deliver our services effectively. We share limited data with cloud hosting providers who help us maintain secure servers, payment processors who handle subscription transactions, and analytics services that help us understand platform usage patterns. All third parties are bound by strict data protection agreements and can only use your information for specified purposes.

Your Rights Under UK GDPR

As a UK resident, you have comprehensive rights regarding your personal data. You can request access to all personal information we hold about you, including details about how it's processed and with whom it's shared. You have the right to correct inaccurate information, request deletion of your data (subject to legal requirements), and restrict certain types of processing.

You can also request data portability, allowing you to obtain your data in a structured, machine-readable format. If you've given consent for processing, you can withdraw it at any time. For processing based on legitimate interests, you have the right to object. We'll respond to all requests within one month and provide clear information about any actions taken.

To exercise any of these rights, contact us at info@virestonqiva.com with your request. We may need to verify your identity to protect your data security. If you're unsatisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO).

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption for data transmission and storage, multi-factor authentication for administrative access, and regular security audits to identify potential vulnerabilities.

Financial data receives additional protection through specialized encryption protocols and isolated storage systems. We maintain backup systems to ensure data availability while implementing strict access controls to limit who can view your information. Our security team continuously monitors for suspicious activity and updates our protection measures as new threats emerge.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is kept while your subscription remains active and for six years afterward to meet financial record-keeping requirements. Usage data and analytics information are typically retained for two years unless longer retention serves legitimate business interests.

When you request account deletion, we remove your personal information within 30 days, though some data may be retained longer due to backup systems or legal requirements. You can request early deletion of specific data types by contacting our support team. We automatically review and purge outdated information according to our retention schedule.

International Data Transfers

While virestonqiva primarily operates within the UK, some of our service providers may process data in other countries. When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by UK authorities or transfers to countries with adequacy decisions.

We carefully evaluate the data protection standards of any international partners and implement additional security measures when necessary. You can request specific information about international transfers affecting your data by contacting us directly.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and maintain security. Essential cookies enable core functionality like user authentication and session management. Analytics cookies help us understand how users interact with our platform, allowing us to identify areas for improvement.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide detailed information about our cookie usage in our Cookie Policy, including instructions for managing your preferences and understanding the purpose of each cookie type.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect. Minor updates, such as clarifications or contact information changes, may be made without advance notice.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms.